Care staff for services in Norfolk
We recruit care and support staff for care homes, nursing homes, home care and supported living across Norfolk, from Norwich to King’s Lynn and Great Yarmouth.
Norfolk has no motorway, and many people who need care live in rural or coastal places, so getting staff to the door is often the hardest part of filling a rota.
Who regulates care in Norfolk
Norfolk care services are registered with the Care Quality Commission, and children’s homes with Ofsted. For every worker we put forward in Norfolk, we check identity and right to work, an enhanced DBS check with the barred list the role needs, and references from recent care work.
Because so much Norfolk home care depends on a car, we check drivers’ licences and their insurance that covers driving for work before the first run.
- Care regulator
- Care Quality Commission (CQC) for adult social care. Ofsted registers and inspects children’s homes.
- Criminal record checks
- Disclosure and Barring Service (DBS). Care roles are usually checked at enhanced level, with the adults’ or children’s barred list where the work is regulated activity.
- Workforce register
- No national register for care workers. Nurses are on the NMC register, and social workers must be registered with Social Work England.
- Council
-
- Norfolk County Council
- NHS integrated care board
-
- NHS Norfolk and Suffolk Integrated Care Board
- Norfolk and Waveney University Hospitals Group
Care services in Norfolk
According to the government’s devolution consultation, there are no motorways in Norfolk or Suffolk, and Norfolk has just two strategic trunk roads, the A11 and the A47, of which only one is fully dualled. NHS Norfolk and Suffolk says around half of residents across the two counties live in rural or coastal areas, where access to services can be more challenging.
NHS Norfolk and Suffolk Integrated Care Board was set up on 1 April 2026, replacing NHS Norfolk and Waveney and NHS Suffolk and North East Essex, and covers about 1.7 million people. In Norfolk it works through three places run by alliances: West Norfolk, Great Yarmouth and Waveney, and Central Norfolk. The Norfolk and Norwich, Queen Elizabeth and James Paget hospitals work together as the Norfolk and Waveney University Hospitals Group.
Skills for Care estimated that 28 per cent of Norfolk’s care workforce was aged 55 or over in 2024/25, which means approximately 7,000 posts will reach retirement age in the next ten years. A March 2026 decision to create three unitary councils was withdrawn in September 2026, so Norfolk County Council remains responsible for social care.
The CQC’s assessment of Norfolk County Council, published in December 2025, found people were more likely to wait for home care in the north and south of the county, with challenges in some districts from rurality or from sustaining the provider workforce. The council pays for providers to use the Care Friends recruitment and retention app, and runs recruitment events.
Settings and roles we staff in Norfolk
We recruit for every setting and role below across Norfolk.
Care settings
- Care homes Residential homes where people live with care and support around the clock.
- Nursing homes Care homes that provide nursing care, with registered nurses on the rota day and night.
- Home care Visits to people in their own homes to help with personal care, meals and medicines.
- Supported living People with their own tenancies and a support team who help them live the way they choose.
- Learning disability and autism Support for autistic people and people with a learning disability, in any setting.
- Mental health services Care homes, supported accommodation and community support for people with mental health needs.
- Children’s homes Residential homes for children and young people who cannot live with their families.
- Housing support Help to keep a tenancy and live independently, in supported housing or in people’s own homes.
- Respite and day services Short breaks for people and their carers, and daytime support and activities.
Roles
- Care assistant Personal care and everyday support in care homes, nursing homes and respite services.
- Senior care assistant Leads the care team on shift, gives medicines and keeps care plans up to date.
- Home care worker Works on runs of home visits, helping people keep living in their own homes.
- Support worker Helps people live independently in supported living, and learning disability and mental health services.
- Senior support worker Leads a support team on shift, guides colleagues and keeps support plans current.
- Registered nurse (RGN) Registered general nurses for nursing homes and care homes with nursing.
- Mental health nurse (RMN) Registered mental health nurses for nursing homes and specialist mental health services.
- Registered manager Runs a care service and is registered with the regulator as the manager responsible for it.
- Deputy manager Second in charge of a care service, leading the team when the manager is not there.
- Residential childcare worker Cares for children and young people living in children’s homes.
- Social worker Registered social workers for assessment, care planning and review in social care services.
- Housing support worker Helps people keep their tenancy and manage day to day, in supported housing or at home.
- Kitchen and domestic staff Cooks, kitchen assistants, housekeepers and laundry staff for care homes.
Areas near Norfolk
Questions from managers in Norfolk
Can you cover a rural home care run in north Norfolk?
Yes, with drivers who live within reach of the run. With no motorway and long distances between villages, we plan runs with you so that the travel time is realistic and paid.
Do you cover Great Yarmouth and King’s Lynn?
Yes. Tell us the service and the shifts, and we look for workers who live nearby.
Where in Norfolk is home care hardest to arrange?
The CQC’s 2025 assessment found people were more likely to wait for home care in the north and south of the county, where rurality and sustaining the workforce are the main challenges. For runs there, we look first for drivers who live locally.
Staff for your service in Norfolk
Call with the town or village and the shifts, or send the vacancy in writing.